Shipping policy

 

This Shipping Policy applies to orders placed through discounttackle.shop.

Free Standard Shipping

We provide free standard shipping on orders placed through discounttackle.shop.

No separate standard shipping charge will be added at checkout. Any optional expedited service, if offered, will be identified separately with its price before the order is submitted.

Customers remain responsible for charges that are lawfully payable by them and clearly disclosed before purchase. We will not impose undisclosed mandatory delivery charges.

Estimated Delivery Time

The estimated delivery time is 15 to 20 calendar days.

Unless a different period is expressly stated and agreed before purchase, the estimate begins on the day after the order is accepted and payment authorization is completed.

The estimate includes order handling and carrier transit time. Calendar days include weekends and public holidays, although carriers may deliver only on working days.

If the final estimated day falls on a day when the carrier does not deliver, delivery may occur on the next available delivery day, subject to mandatory legal rights.

Order Processing

Orders are reviewed for payment authorization, address accuracy, availability, and fraud prevention before dispatch.

Customers will ordinarily receive an order confirmation and, when available, a dispatch confirmation or tracking information by email.

An order containing multiple items may be sent in separate parcels. Separate shipments do not create additional standard shipping charges.

Delivery Areas

Available delivery destinations are shown during checkout. If checkout accepts and confirms an address, we will arrange delivery to that address unless we promptly notify the customer of a genuine delivery restriction.

We may refuse or cancel an order before acceptance where delivery is unavailable, payment cannot be authorized, the product is unavailable, or there is a lawful reason to do so. Any amount collected for a canceled order will be reimbursed without undue delay.

Delivery Address

Customers must provide a complete and accurate delivery address.

Contact info@discounttackle.shop immediately if an address is incorrect. We cannot guarantee that an address can be changed after processing or dispatch begins.

We are not responsible for delay caused solely by materially incorrect or incomplete information supplied by the customer. This does not affect responsibility for mistakes attributable to us.

Tracking

Tracking information will be provided when supported by the carrier.

Tracking updates may take time to appear after dispatch. A tracking estimate generated by a carrier is not necessarily a binding delivery commitment.

Delivery Delays

The 15-to-20-calendar-day period is an estimated delivery period unless expressly agreed as binding.

If delivery is delayed, contact info@discounttackle.shop.

Where goods are not delivered within the agreed period, the customer may grant a reasonable additional period for delivery. If delivery does not occur within that additional period, the customer may terminate the contract and obtain reimbursement as provided by law.

An additional period may not be required where:

• We refuse to deliver;
• Delivery by the agreed date is essential in light of the circumstances; or
• Before conclusion of the contract, the customer informed us that delivery by a specific date was essential.

These rights remain subject to applicable mandatory law.

Lost Parcels

A parcel may be treated as lost after the carrier’s applicable investigation or after delivery has failed beyond a reasonable period.

Contact info@discounttackle.shop with your order number if tracking has stopped or the parcel has not arrived.

Where a parcel is lost before risk passes to the customer, we will provide an appropriate remedy, which may include replacement or reimbursement.

Damaged Parcels

If possible, photograph visible parcel damage before opening it and retain the packaging.

Contact info@discounttackle.shop promptly with the order number and available photographs.

A failure to report damage immediately or provide photographs does not eliminate mandatory consumer rights.

Incorrect or Incomplete Deliveries

If an order contains the wrong item, missing item, or incorrect quantity, contact info@discounttackle.shop with the order number and a description of the issue.

We will investigate and provide the remedy required by law.

Transfer of Risk

For consumer orders, risk generally passes only when the customer or a designated third party other than the carrier physically receives the goods.

Where the customer independently appoints a carrier not offered by us, different statutory risk rules may apply.

Customs and Import Matters

Where goods cross customs borders, customs procedures may affect transit time.

Any customs duties, import taxes, or clearance charges payable by the customer must be clearly disclosed or legally allocated before purchase where required. Nothing in this policy permits us to impose undisclosed charges after the order.

Failed Delivery Attempts and Unclaimed Parcels

The carrier may make additional delivery attempts, leave collection instructions, or hold a parcel at a collection point.

Customers should follow carrier instructions within the stated collection period.

If a parcel is returned because of an incorrect address, unjustified refusal, or failure to collect, contact us to discuss redelivery or reimbursement. Any deduction or additional cost will be imposed only where permitted by law and supported by actual reasonable costs.

Refusing or failing to collect a parcel is not necessarily a valid withdrawal notice. A withdrawal notice should be sent separately to info@discounttackle.shop.

Split Shipments

Products may be shipped separately for operational reasons. The customer will not be charged additional standard shipping fees because an order is divided into multiple shipments.

The withdrawal period for goods delivered in multiple shipments is calculated according to applicable law, ordinarily from receipt of the final relevant item or shipment.

Order Changes and Cancellation

Contact info@discounttackle.shop immediately to request a change or cancellation.

Changes cannot be guaranteed after processing begins. If an order has already shipped, the customer may exercise any applicable withdrawal or statutory remedy.

Force Majeure and Carrier Disruption

Events outside reasonable control, including severe weather, transportation disruption, customs interruption, strikes, natural disasters, public emergencies, or carrier system failures, may delay delivery.

We will take reasonable steps to communicate material delays and resume performance. Mandatory rights concerning delivery deadlines, additional periods, termination, and reimbursement remain unaffected.

Contact

discounttackle.shop
Email: info@discounttackle.shop